Return policy

If something is wrong with your order, please contact us as soon as possible. Return eligibility depends on the product and the supplier, and it is handled on a case-by-case basis.

When you may return. You may qualify for a return, replacement or refund if you received a damaged item, the wrong item, or an item past its expiry or best-before date.

What to do. Email us at [email protected] with your order number, a description of the issue, and photos where relevant. We will review and tell you the next step.

Refunds. Where a refund is agreed, it is issued to the payment method used for the order.

We do not publish automatic return windows, because they vary by product and supplier. Confirm your terms with us for each order.